Order Processing and Shipping
At FireElf.com, we’re dedicated to processing and shipping your orders as quickly as possible. With strategically located warehouses in China, the USA, and Europe, we ensure your order is dispatched from the warehouse best suited to meet stock availability, brand specifications, and order size. This system allows us to offer faster, more efficient delivery tailored to your needs.
Order Dispatch Schedule
For orders placed before 3 pm, Monday through Friday, we strive to dispatch them the same day. Occasionally, processing may require an extra day. Delivery estimates begin from the date your order is dispatched. Generally, you can expect delivery within 4-8 business days, though this varies based on your location and chosen shipping method.
Shipping Choices
During checkout, you’ll see a selection of available shipping options tailored to your order. Choose the method that best aligns with your budget and preferences. Currently, free shipping is not offered.
Trusted Courier Partnerships
We work with reliable courier partners to deliver your items efficiently. Based on package size, weight, and destination, your order may be shipped via carriers such as China Mail, DHL, UPS, or other reputable providers. In the unlikely event of a delay or lost package, please reach out to us immediately so we can assist in resolving any issues.
Delivery Timeline and Commitment
Our goal is to fulfill orders within the projected 4-8 business days delivery window. If any unexpected delays arise, we’ll proactively notify you with updates on your order’s status.